Get work done, smarter and faster Automation, queues, SLAs, approval workflows, and more. Everything to make your IT teams more productive.
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The only service desk built on JIRA
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A beautifully simple service desk
JIRA Service Desk is easy to use, simple to setup, and has everything you need for IT support and customer service. Get started in minutes.
Make asking for help easy
Our self-service portal makes it easy to request help, search knowledge bases and track progress on issues.
Get work done, smarter and faster
Automation, queues, SLAs, approval workflows, and more. Everything to make your IT teams more productive.
Dev and IT, better together
Link JIRA Service Desk tickets to JIRA Software issues and keep dev and IT connected for fast issue resolution.
Pr-icing on the cake
Only pay for agents you need; customers are always free. Get started for as low as $10 a month for up to 3 agents.
Introducing JIRA Service Desk for customer support
Extend great service across your company from happy employees to happier customers.
Learn more
The people have spoken.
Customers love JIRA Service Desk
JIRA Service Desk is recognized as a leader in service desk software by G2Crowd, ahead of legacy vendors like BMC and ServiceNow. Check out the 3 reasons why customers choose us.
Take your service desk up a notch
Share knowledge
Add Confluence to JIRA Service Desk and help your customers help themselves. Knowledge base articles are free to read. Only pay for Confluence users who author content.
Go mobile
Get instant notifications with HipChat and never miss a critical service desk issue no matter where you are.
Get ITIL-friendly
JIRA Service Desk is PinkVERIFY™ certified for request fulfillment, incident, problem, and change management processes.
Track assets
Track your assets today with asset management add-ons. Stay informed on where’s your gear.
Trusted by over 20,000 IT teams worldwide
The Daily Telegraph reaches 2.1M viewers every day with help from Atlassian
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Twitter reduces its support email volume by 80% with JIRA Service Desk
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Spotify's IT team supports the company's hypergrowth with Atlassian
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Try JIRA Service Desk free for 7 days
The best things in life are (almost) free
Small teams
$10
per month
for up to 3 agents
Try it free
No credit card needed
Growing teams
$20
per agent / month
for 4+ agents
Try it free
No credit card needed
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